Macao shows charm of hospitality to world tourists

World Tourism Organization's latest statistics showed that Macao had tourism revenue of $40.2 billion in 2018, ranking the fifth in the Asia and Pacific region, or the 11th in the world.

The chief of Macao Government Tourism Office said the industry had never focused on quantity. "We have made a lot of efforts in upgrading our service quality and visiting experience," she added.

The tourism office launched the Quality Tourism Services Accreditation Scheme in 2014 to encourage and support the travel agencies, food and cattery industry, and retailers to enhance service quality.

In 2017, the Macao SAR government issued the Macao Tourism Industry Development Master Plan and set out a blueprint for Macao's tourism development in the next 15 years.

"The purpose of our effort is not only to make Macao a successful tourism destination, but also a place of quality life and work for its residents," the tourism chief added.