China Eastern Airlines launches service desks for 2025 Winter Games
In addition to the arrivals and departures services, China Eastern has boosted flight transfer support. More than 100 staff members have been deployed at Shanghai Pudong International Airport, one of the country's largest aviation hubs by inbound and outbound traveling volume, to offer multilingual assistance at Terminal 1 and the satellite terminal.
It is also worth mentioning that the opening of this year's Asian Winter Games coincides with the Spring Festival travel rush, which began on Jan 14 and will last until Feb 22. To address the increased demand, China Eastern will introduce special guidance services for passengers with urgent transfer needs. International travelers with transit times under 80 minutes and domestic travelers with transit times under 60 minutes will receive personalized guidance to ensure a smooth travel experience.