HP laptops leave bad taste in the mouth
By Natalie Tsao | China Daily | Updated: 2010-03-30 08:13
Hewlett Packard has been in the news recently after problems with its graphics card caused laptop screens to die for many frustrated users. These things happen from time to time and the standard practice is a complete recall of affected products. However, in this case, HP has refused to recall the malfunctioning laptops or even accept blame.
Public anger grew and eventually the American IT corporation was forced to take a direct approach and speak to the whole country via television.
However, its spokesman had a peculiar message.
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