Rescue centers face difficulties helping homeless

A shortage of staff members, remote locations and a lack of personalized services are blocking the homeless from accessing shelters in China, experts say.

Rescue centers in the capital only have five staff members, which includes people patrolling the streets for homeless, according to Feng Yuanjian, former director of the rescue station in Beijing's Dongcheng district.

"It's far from enough, especially in extreme weather," he said.