Internet helps improving government work
( 2003-12-13 15:12) (Xinhua)
The city government of Yantai in Shandong Province, east China, has expanded
its offices into the Internet, in a move to be getting closer with the general
public and helping them solve their problems.
The "Internet dialogue," co-launched in May by the Yantai municipal
government and www.jiaodong.net, an influential local website, has started to
provide a good channel for citizens to lodge their complaints directly to
related offices.
All sections with the municipal government involve themselves in the
"Internet dialogue" by assigning special personnel to surf the Internet for
problems raised by the public everyday. The information will then be classified
and related departments demanded to solve them in a set time limit.
According to a municipal government official, the administrative efficiency
of all government sections was greatly improved thanks to the "Internet
dialogue."
"Citizens' difficulties are there for every Internet user to see and this
really brings us huge pressures. We will feel ashamed if we fail to handle those
problems efficiently." he said.
The "Internet dialogue" received welcoming and positive comments from
citizens. Up to now, around 3,900 problems were raised through this channel, of
which over 3,500 were dealt with in time, the official said.
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