Medical escort service launched for expats

As an expat living in China, do you meet with difficulties when you see a doctor in a Chinese hospital? To help turn your hospital trip from a bewildering adventure into a simple and easy experience, a medical escort service for both Chinese and foreigners has been launched.

Launched in July, Anxin Medical Escort Services provides personal assistance while seeing a doctor at 31 key public hospitals in Beijing.

The company has contracted nearly 200 professional nurses working at the hospitals covered, who will escort patients to see a doctor.

They can help patients with hospital registration, medical check-up result delivery, escort on the day of treatment, and while queuing up for medical check-ups or at the cashier.

All the services are provided by professional nurses whose medical expertise could help smooth and shorten the process of seeing a doctor, said Wu Jianhua, CEO of the company.

"Targeted customers include patients from other parts of the country, children, pregnant women, seniors, and foreigners in Beijing," he said.

For expat customers, "we have English-speaking nurses and we promise to help shorten the whole process to within two hours," he said.

Customers now have three channels to reserve the service, the mobile application "Anxin Medical Escort," the Wechat account, and a hotline (4000-91-5000).

The rate of the service is 139 yuan per trip and first time reservation via APP is free.