We have to better ourselves, be more efficient, be more decisive when making decisions, and we have to make sure we know what are the priorities, and more importantly, values and experiences we are bringing to our customers.

Chinese companies have been looking at the US for investment opportunities as they increase their global footprint. What cultural and social issues do they face, and how would you deal with those issues?

We've been doing business in China for 20 years, and we've always made sure we were doing business within Chinese law, and we'll continue to do that. We also understand what are the best things to do in this culture and industry.

Similarly, for Chinese companies entering the US, it's important to have a deep understanding of the laws, regulations, culture, business methodology, and know which partners are the most suitable.