People centered smart innovation drives high quality urban lifestyle

Intelligent services optimize business environment

Yukuaiban 3.0 is a mobile application that offers a whole range of government services through a single online platform and allows citizens to access them without attending a government department.

Chongqing's online government service platform was launched in November 2018, and version 3.0 is now more user-friendly with ever more functions available. The platform has optimized the business environment in Chongqing and provides more convenience for enterprises and residents to handle affairs and start up a business.

Yukuaiban 3.0 version contains an upgraded version of the online office hall and a new version of the APP, which realizes the combination of government affairs disclosure, government services, and interactive communication. The platform is now a ubiquitous application in Chongqing, as user numbers have exceeded 21 million, who now have access to 1875 online government services.

This accomplishment has allowed the government to offer a full range of services through a single online application. Users need only make a single trip to a government office should it be necessary.

On a personal level, functions cover the whole life cycle of natural persons with 27 aspects that include registration for births, adoption, households, transportation, and retirement. As for businesses, there are 26 corporate functions such as business establishment, quarantine, inspection, and changes, including legal persons.

Six hundred high-frequency matters related to people and enterprises have been optimized through online declarations, e-certificates, and automatic data verification. These have greatly reduced the need to complete forms by hand and submit materials in person, further enhancing the user experience.

Thanks to artificial intelligence, big data, and other modern information technology, Yukuaiban 3.0 can provide more accurate and targeted services, strengthen data sharing capabilities, and achieve mutual recognition with counterpart platforms across jurisdictions nationwide.

Moreover, the latest version uses intelligent user analysis and error correction software to improve accuracy and response times for information retrieval, service guidance, and customer service, which has made the platform increasingly smart and accessible.