Ingenuity drives a family's fishball factory

She also makes production visible to visitors, building trust in potential customers.

Creation is her second approach.

"Fishballs are more than a seasoning or side dish," she said. "They can be made into different shapes. We want to make fishballs delicious, fun and sophisticated."

With the onset of the COVID-19 pandemic in 2020, Wu saw an opportunity to expand her customer base.

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