Business / Technology

Samsung decides on sales stop, recall of Galaxy Note 7

(Xinhua) Updated: 2016-09-02 17:06

Samsung decides on sales stop, recall of Galaxy Note 7

An employee poses for photographs with Samsung Electronics' Galaxy Note 7 new smartphone at its store in Seoul, South Korea, September 2, 2016. [Photo/Agencies]

SEOUL - Samsung Electronics Co Ltd said on Friday that it has decided on the sales stop and recall all of Galaxy Note 7 smartphones sold worldwide as some of the gadgets was founded faulty in battery.

Koh Dong-jin, head of Samsung's mobile division, told reporters that a total of 35 complaints had been filed with its service centers at home and abroad for the Galaxy Note 7's battery problem as of Thursday.

The president said 24 gadgets per 1 million have been confirmed defective due to the problem with battery cells, pledging to recall all of Galaxy Note 7 phones sold globally.

Koh said Samsung will suspend sales of the faulty smarpthones and replace the already sold Note 7 with new ones regardless of when consumers bought the device.

 

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