Shanghai Disney Resort updates wheelchair policy

Shanghai Disney Resort has announced updates to its wheelchair policy, effective Dec 10, aiming to better serve guests with mobility needs while ensuring park safety.

Under the revised policy, visitors with assisted mobility needs due to disability, advanced age or relevant medical conditions can continue to use manual wheelchairs into the park.

Guests with mobility difficulties in their lower limbs may bring electrically-powered wheelchairs into the park, and need to meet specific requirements, including maintaining walking speed with a maximum limit of 6 kilometers per hour and using vehicles with at least three wheels.

Electrically-powered wheelchair users are required to contact the Shanghai Disney Resort Reservation Center before 8 pm at least two days before their visit. After receiving the reservation confirmation from the resort, visitors are required to present valid proof of disability upon park entry, according to the new rules.

Electrically-powered wheelchairs cannot be transferred to any other visitors during the visitor's entire visit and should not be left unattended inside the park, it says.

The policy also addresses modifications to manual wheelchairs, stating that any power-assist attachments must be installed before entering the park and require the same advance registration as electrically-powered wheelchairs. On-site modifications are not permitted.

These changes complement Shanghai Disney Resort's existing accessible facilities and services, which include pathways and facilities for persons with mobility needs, sign language interpretation for entertainment shows for persons with hearing impairments, and tactile paths and Braille guides for persons with visual impairments, according to the resort.