Ethnic groups use 'express line' to national lawmakers

Kuqa resident Zulpikar Amar submitted a suggestion through the local outreach office while attending a community seminar in late 2025. He called for streamlining the approval process for housing maintenance funds needed for emergency repairs for burst pipes, elevator breakdowns, and fire equipment damage. He said such procedures were often delayed due to unclear timelines, which frustrated property managers.

"I was just highlighting work problems during the meeting never expecting it would lead to change," he said. "I was pleasantly surprised when the revised regulation in May incorporated my suggestion, clearly listing emergency situations and setting defined review timelines."

Under the amended local regulation, maintenance fund officials are required to review applications within two working days and release funds promptly if conditions are met.

"I never imagined that someone like me could have my voice heard by lawmakers, let alone see my first suggestion included in a regulation," he added. "It's reassuring to see democracy in action where I live."