The platform has also benefited more than 30,000 disabled, who would otherwise have more difficulty in finding a job.
Gu Linglei, a blind young man in Hangzhou, has to resort to software that reads screen content to communicate with his online customers.
Nevertheless, Gu has so far clinched more than 4,000 deals, mostly digital products and phone cards.
Booming e-commerce also boosted the fast growth of China's delivery business, with the number of delivery men in the country expected to reach 1 million by the year 2015.
Taobao delivers 20 million parcels every day, accounting for 70 percent of the country's total.
Jack Ma is considering building up an even bigger logistics network that will be capable of delivering 200 million parcels daily with sales revenue up to 30 billion yuan.
"No matter where you are, the goods will be delivered to your home within 24 hours after you place an order. This is what we are trying to achieve," he said.
Taobao never stops exploring new business opportunities.
Last month, parent company Alibaba invested 586 million dollars to purchase an 18-percent share of Weibo Corp., a wholly owned subsidiary of Sina Corp., the country's leading online media company. The Twitter-like Weibo is China's most influential social media outlet.
The two companies will cooperate in various areas such as user account connectivity, data exchange, online payment and online marketing, according to company sources.
They will also explore new business models for social commerce based on the interactions of users on Weibo and on Alibaba's e-commerce platforms, the sources said.